PRE-ORDER Florence Pearl Embellished Heel Cream

5 reviews
€69.95 EUR
Size:
Quantity:
  • Pre-Order - Estimated dispatch date: 23rd October
  • Heel Height: 4.5cm
  • Average width 
  • Ivory lace 
  • Colour: Cream
  • Fits true to size
  • Mule heel with a pointed toe

Please note there maybe delays in delivery due to the worldwide covid-19 outbreak. 

 IRELAND

Next working day before 2pm

€4.95

UNITED KINGDOM

 2 working days 

£7

 UK NEXT WORKING DAY

Order before 1pm to get it the next working day

£12

EUROPE

  10-15 working days (this option is not insured if lost).

€9.99

EUROPE NEXT WORKING DAY

DHL Express 1-2 days

€17
USA - STANDARD 7-10 working days - 
(this option is not insured if lost).
$12

USA - DHL EXPRESS

2-3 Days with DHL

$33

CANADA - STANDARD

7-10 working days (this option is not insured if lost).

$20

CANADA - DHL EXPRESS

1-3 Days 

$44 CAD

AUSTRALIA/NZD - STANDARD

7-10 Days (this option is not insured if lost).

13 AUD
AUSTRALIA/NZD - DHL EXPRESS 3-5 Days 45 AUD
  


All orders are shipped from Ireland and our returns address is based within Ireland.

You will receive a shipping confirmation email with your tracking information as soon as your order ships. Please note: Delivery days are Mon-Friday only excluding public/bank holidays.

 ***Certain areas within the EU are remote areas and the shipping fee will vary. We will contact you if your area is a remote area.***  

Pre-order items - Please note pre-order items will be dispatched on the date provided within the description. If any orders are placed with in stock items they will be shipped together once the pre-order item is in stock.

FAQS

How can i track my order?

Please check your inbox for a shipping confirmation email, inside you will find your tracking number with a link below to track your order. Or you can send us an email and we will be more than happy to help!

My delivery was late, can i get a refund for the delivery?

We have very little control over your parcel once it leaves our warehouse. Please note that the delivery times listed above are only estimations. Oh Hello is not responsible for any delays caused by the carrier, especially during high-volume periods.

Refusing delivery/or not collecting from the depot 

Please be aware that if you refuse the delivery or its not collected it will be returned to us and the return return delivery fee will be deducted from your refund. 

Please note taxes and duties may be charged for international orders.

All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay or reject delivery.

If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the carrier.

Free Delivery*

If your order qualifies for free delivery but items are returned the delivery fee will be deducted from your refund. 

Can i track my order?

Please check your tracking, you can contact DPD or DHL using the links below:

Contact DPD Ireland: Click here.

Contact DPD UK: Click here.

Contact DHL: Click here.

 

We try to include as much accurate sizing information for each product in its description box as possible. So keep an eye out for comments like 'true to size' and 'generous fit' as this will help you determine the best size for you.

Please note our sizing is UK sizing for clothing and footwear.

 

XS - 6

S - 8

M -10

L - 12

XL - 14

XXL - 16

XXXL - 18

 

We are happy to accept your return for a refund within the time frames below: 

 

Due to lockdowns due to covid-19 we will be extending our returns policy from 14 days to 21 days. All post offices are running as normal, this will allow you enough time to return on time.

  • 21 days - Ireland 
  • 21 days - UK
  • 21 days - Rest of Europe
  • 28 days - Rest of the world

    Returning your purchase is easy! 

    Simply submit a return online, post back to us and we will let you know when it has been processed. 

    Customer Reviews

    4.6 Based on 5 Reviews
    5 ★
    60% 
    3
    4 ★
    40% 
    2
    3 ★
    0% 
    0
    2 ★
    0% 
    0
    1 ★
    0% 
    0
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    30/08/2020

    The prettiest shoes!

    I purchased these beautiful embellished shoes, in which I was hoping to wear as a second shoe for the evening of my wedding next year. Unfortunately I don't think I would manage them as they are backless and my foot was a little too wide for them. They are stunning shoes and fabulous quality so I'm sad to have to hand them back, they are so pretty!!

    ER
    Eadaoin R.
    Ireland Ireland
    28/07/2020

    Super service

    Ordered Sunday evening arrived Tuesday morning. Gorgeous presentation. Shoes even more fab. Had to return due to me ordering wrong size. Return process easy but had to pay for return postage. Overall would recommend.

    22/07/2020

    Love these shoe

    Love them considering keeping them for my wedding next year

    08/06/2020

    Shoes

    Gorgeous shoes, can't wait to wear them

    27/05/2020

    Beautiful shoes

    Extremely fast delivery, good quality and shoes were so nice! Only dropping 1 star as the colour looked cream online but is more of a yellowy/gold colour in person.

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