Shipping Information
All orders are shipped from Ireland
We ship with DPD Ireland, An Post, UPS & DHL Express.
Shipping Time Frames
Ireland
DPD Ireland - Next Working Day €6.50
(Monday-Friday) our next day cut off time is 3pm Mon-Fri.
Europe
DHL Express - 1-2 Working Days
Price depends on the weight of your parcel, prices start from €20
Dispatched (Monday-Friday)
International
UPS 3-7 Working Days
Price depends on the weight of your parcel, prices start from €15
Dispatched (Monday-Friday)
DHL Express - 3-7 Working Days
Price depends on the weight of your parcel, prices start from €25
Dispatch Information
All orders are dispatched between 9am to 4pm (Mon-Friday).
- Ireland & NI cut off time: 3:30pm
- UK cut off time: 11:30am
- UPS cut off time: 1pm
- DHL Express cut off time: 11:30am
Ordering More Than 5 Items
Why We Limit Orders to 5 Items
(It's All About Fairness, Sustainability & Great Service!)
We totally get it—you want options! Maybe you're choosing between colours, sizes, or styles. That’s why we allow up to 5 items per order.
But here’s the thing: when large orders go out, those items can be held up for up to 28 days if returned. That means other customers miss out on our fab pieces while they’re stuck in return limbo.
From a sustainability perspective, larger orders also mean more packaging, heavier shipments, and a bigger carbon footprint. Not to mention, our amazing team checks and repackages every returned item by hand—so it’s a big ask!
We absolutely understand some of you are shopping for bridal parties or bridesmaids—and we’ve got you! Just drop us a message at info@ohelloclothing.com, and we’ll be more than happy to arrange a custom order for you.
Thanks for understanding—and for shopping thoughtfully with us!
With love,
The Oh Hello Clothing Team
Track Your Order
Please check your inbox for a shipping confirmation email, you will find your tracking number with a link below to track your order. Or you can send us an email and we will be more than happy to help!
Customs / International Orders
Customs, import duties, and taxes are your responsibility.
For returns outside Europe, label packages as “Returned goods – no commercial value” to avoid customs charges
Delivery Address Accuracy & Liability
- Please double-check your delivery address before placing an order. We can’t change it once it’s submitted.
- Shipping to student or communal addresses is at your own risk—these aren't insured
Refusing delivery / not collecting from the depot:
- If a parcel is refused or not collected and returned to us, the cost of return shipping will be deducted from your refund
Quick Tips
- Cut‑off reminders: Placing your order before cut‑off ensures same‑day dispatch.
- Track with care: Follow established tracking links to monitor your delivery.
- Global orders (Outside EU & UK): Expect customs/duties and plan accordingly.