Als je niet zeker weet welke maat geschikt is voor jou, raadpleeg dan onze maattabellen. Deze vind je onder de beschikbare maten voor elk van onze producten.

We snappen het helemaal, wij veranderen ook van gedachten! We zouden wel willen, maar zodra een bestelling is geplaatst, kunnen we deze op dit moment niet meer wijzigen of annuleren. We hopen in de toekomst ooit een annuleringsvenster te hebben.

Mocht(en) het (de) artikel(en) niet bevallen, ruil het dan om voor een andere stijl of stuur het terug voor restitutie. Ter herinnering: binnenlandse retourzendingen zijn gratis.

We're proudly based in Ireland, and all Irish and International orders are shipped
from our Irish warehouse. UK orders are shipped from the UK, so no nasty customs
fees apply!

We ship with trusted carriers including DPD Ireland, UPS, Royal Mail, An Post,
and DHL Express.

All orders are shipped with tracking. Once your order has been dispatched, you’ll
receive a tracking link via email so you can follow your delivery every step of the
way.

We’ll do our best to help! If your order hasn’t yet been dispatched, please email us.

as soon as possible from the same email address used on your order, and we’ll check if the address can be updated.

Contact us at: info@ohelloclothing.com

Note: Once an order has been dispatched, we’re unfortunately unable to make any changes to the delivery address.

Zodra je bestelling is geplaatst, ontvang je een bevestigingse-mail om je te laten weten dat ons uitvoeringsteam je bestelling heeft ontvangen. Zodra uw bestelling is voltooid, ontvangt u een e-mail met uw traceergegevens. Verzendkosten worden niet gerestitueerd in het geval van retourzendingen.

Ja, we verzenden over de hele wereld. Verzendkosten zijn van toepassing en worden toegevoegd bij het afrekenen.

Unfortunately, we’re unable to cancel orders once they’ve been placed. Our team works hard to dispatch orders quickly, and they may already be in progress at our warehouse.

We're really sorry about that! Please email info@ohelloclothing.com within 24 hours
of delivery with your order number and a brief description of the issue, and we’ll
resolve it as quickly as possible.

The item may be out of stock. Please check your email (including spam/junk folders) to see if we’ve contacted you about it.

If you haven’t received an update, reach out to info@ohelloclothing.com within 24
hours of delivery, and we’ll look into it for you.

We hope you love your order, but if you need to return something, we offer a
straightforward 28-day return policy.
You have:

14 days to notify us of your return, and
An additional 14 days for it to reach us.

This period starts from the date your order is delivered to your chosen address.
Please note: Returns outside this timeframe will not be accepted.

Due to the high volume of sales and returns processed daily, we do not currently notify you immediately when your return arrives at our warehouse, please check your tracking information.

You’ll receive an email once your return has been processed, and your refund
issued.

No worries! Just contact our team at info@ohelloclothing.com with your order details, and we’ll assist you further.

We’re sorry if there’s been an issue with your refund.

Before contacting us, please consider the following common factors that may affect your refund amount:

Original delivery fees are non-refundable

Discounts or promotions applied at the time of purchase will reduce the
total refunded

If your refund still seems incorrect, please reach out to our team at
returns@ohelloclothing.com, and we’ll do our best to resolve it as soon as possible.

Yes! You can return multiple orders together. Just be sure to include the original

packing slips for each order so our returns team can process them accurately and
quickly.

We do not refund original shipping costs unless the return is due to an error on our
part.

We’re unable to accept returns past the allowed return window. If you’ve experienced a delay or issue returning your item, please contact us at
returns@ohelloclothing.com, and we’ll do our best to help.

We don’t currently offer exchanges. If you need a different size or colour, please
return your item for a refund and place a new order.

For full returns info, visit: ohelloclothing.ie/pages/returns

If your order includes 6 or more items and all items are returned, a restocking/repackaging fee of €5 per item will be deducted from your refund.

We restock popular styles regularly. To be the first to know when an item is back in
stock, simply click the “NOTIFY ME WHEN AVAILABLE” button on the product
page and sign up for a restock alert.

Yes — your payment security is extremely important to us.

All transactions are processed through secure gateways that comply with PCI-DSS
(Payment Card Industry Data Security Standard), a set of safety standards
developed by major payment providers like Visa, MasterCard, American Express,
and Discover.
This means your data is handled with the highest level of protection throughout the
checkout process.

Our store uses Shopify to power all payments securely.
For more insight, you can view:

Shopify’s Terms of Service
Shopify’s Privacy Policy

We price our pieces fairly, but we know everyone loves a good deal!
We regularly run promotions, so keep an eye on the website for current offers.

Looking for a discount code?

We often share exclusive codes via our newsletter, so be sure to subscribe.

You might also spot codes on our Facebook, Instagram, Tik Tok accounts or banners on the website.

For Student Discounts, click here – terms & conditions apply.

Please note: Only one discount code can be applied per order.